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Reviews

Boost the CX and 
Increase the Brand Value 

Follow your ratings and reviews across platforms, answer them and understand how your customers experience your brand and do it on scale

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One Panel for All the Reviews

Search, Sort and Filter

​Search, Sort and Filter functions give the ability to find one specific customer review in seconds even if there are 1 millions rows of data.​

Edit or Delete Answers

Edit or Delete the review answers again on the same dashboard if needed (the reviews can not be deleted)

The Best-in-Class

The Best-in-Class review panel aggregates All the Reviews on one interface from different sources.

Export

Export all the data if it is needed on the premise.​

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1. Mass Reply to the reviews that match certain criteria. For instance a basic “Thank You for Your Kind Review” note for 5-Star ratings can boost the brand value 100 times and help you take the spot in search results.

2. If higher efficiency is needed then Auto Replies is the feature to go with. Custom rules, jobs and templates will help to set up this highly effective operation.

 

3. Create Answer Templates to increase answering speed during Mass Reply or Single Reply jobs.

Automation at Your Service